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Customer experience Officer - الخليل



Customer experience Officer - CXO (Tele sales )

Arabeep is an automotive FinTech company that’s revolutionizing car financing through offering High optional and flexible end-to-end mobile experience Through connecting the auto dealer’s & customers to a network of lenders, providing a fast, mobile-first checkout experience.

We are looking for the following Position to join our startup team in our North Hebron - Based Office .

Customer Experience Officer

Responsible for efficient management of the customer life cycle to meet company’s objectives of profitability, customer success and stakeholder experience.

Responsibilities
- Customer Relationship Management:
- Implement an effective customer relationship management system to foster customer loyalty
- Oversee the day to day customer operations to ensure delightful customer experience at all stages of the customer engagement
- Assist the Directors in establishing coordination with the Territory Dealership account manager and Finance -Department to deliver seamless customer service
-Managing calls (Incoming & Outgoing ) and customer service inquiries.
-Qualifying sales leads / Loan applications to match with Lenders Criteria.
-Identifying and assessing customers’ needs to achieve satisfaction

Requirements

  • Some internship Experience in startups .
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • BA Degree In Business / Financing / Accounting / Marketing or any other relative Major.
  • Excellent English is a must!

Apply To:

You can apply through Hr@beep.ps or simply you can call us at 0562900200 and mention Phone Call test & our Hr will be in touch soon .

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