Customer experience Officer - CXO (Tele sales )
Arabeep is an automotive FinTech company that’s revolutionizing car financing through offering High optional and flexible end-to-end mobile experience Through connecting the auto dealer’s & customers to a network of lenders, providing a fast, mobile-first checkout experience.
We are looking for the following Position to join our startup team in our North Hebron - Based Office .
Customer Experience Officer
Responsible for efficient management of the customer life cycle to meet company’s objectives of profitability, customer success and stakeholder experience.
- Customer Relationship Management:
- Implement an effective customer relationship management system to foster customer loyalty
- Oversee the day to day customer operations to ensure delightful customer experience at all stages of the customer engagement
- Assist the Directors in establishing coordination with the Territory Dealership account manager and Finance -Department to deliver seamless customer service
-Managing calls (Incoming & Outgoing ) and customer service inquiries.
-Qualifying sales leads / Loan applications to match with Lenders Criteria.
-Identifying and assessing customers’ needs to achieve satisfaction
- Some internship Experience in startups .
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- BA Degree In Business / Financing / Accounting / Marketing or any other relative Major.
- Excellent English is a must!
You can apply through Hr@beep.ps or simply you can call us at 0562900200 and mention Phone Call test & our Hr will be in touch soon .